Local time and geo-location
Chatix shows the consultant the visitor's local time based on the time in his device. Users usually have accurate time. This information can be useful both for greetings (good afternoon/evening, etc.) and for other tasks, such as determining the appropriate time for a call.
Geolocation is determined based on the IP address. The accuracy of the determination depends on many factors. Chatix is trying to determine the location accurate to the city.